We understand that from time to time issues may arise and we make every effort to resolve those issues internally. We request that you contact our Player Support team via email (vasupport@betrivers.com) if you have any complaints or issues. If after contacting us, you are still unsatisfied with the way your complaint was handled, you can request for a member of management to review the complaint. A member of our management team will reach out and attempt to resolve any outstanding grievance or provide further direction for escalation
How do I file a complaint?
Live Chat Support
E-mail support
Phone:1 (800)613-1564
You are welcome to register from any state in the U.S., but must be 21+ years old and physically located in Virginia to wager. Not valid for any participant of the Virginia Lottery Statewide Voluntary Self-Exclusion Program. If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 888-532-3500 (1-800-426-2537). RSI VA, LLC is licensed in the Commonwealth of Virginia by the Virginia Lottery to provide sports wagering services.
You are welcome to register from any state in the U.S., but must be 21+ years old and physically located in Virginia to wager. Not valid for any participant of the Virginia Lottery Statewide Voluntary Self-Exclusion Program. If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 888-532-3500 (1-800-426-2537). RSI VA, LLC is licensed in the Commonwealth of Virginia by the Virginia Lottery to provide sports wagering services.